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Hotel · Hanoi · Ha Noi Municipality

Pullman Hanoi

A 5-star hotel in the old Dong Da district, offering 242 rooms, a plunge pool, and a range of amenities for both business and leisure travelers.

  • Central location in the old Dong Da district
  • Plunge pool, sauna, steam room, and spa treatments
  • Multiple dining options and 24-hour room service
7.7 Very good 509 reviews Booking.com 7.7 · 509 reviews

About

Pullman Hanoi

Pullman Hanoi sits in the historic Dong Da district, a short walk from the Temple of Literature, Ho Chi Minh Mausoleum, and the Women's Museum. The hotel occupies a shopping area, making it convenient for exploring Hanoi's vibrant streets. With 242 rooms, the property combines modern comfort with easy access to local culture.

Guests can enjoy a range of amenities, including a plunge pool, sauna, steam room, and spa treatments. The on-site restaurant serves a buffet breakfast with international and Vietnamese options, while the coffee shop and bar provide casual settings. Business travelers will find a business centre and meeting facilities.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Central location for sightseeing — The hotel is in the old Dong Da district, within easy reach of the Ho Chi Minh Mausoleum, Temple of Literature, and shopping areas, making it ideal for exploring Hanoi.
  • Excellent staff service — Guests consistently highlight the efficiency, kindness, and helpfulness of the staff, from check-in to local recommendations.
  • Strong breakfast buffet — The buffet breakfast offers a wide variety of international and Asian dishes, including Japanese, Chinese, and Vietnamese options, satisfying diverse palates.
  • Comfortable, well-equipped rooms — Rooms are described as spacious, clean, and well-maintained, with amenities like air conditioning, minibars, and city views.

Worth weighing

4 to weigh
  • Internet may come at a fee — While the hotel offers Wi-Fi, at least one guest noted that in-room internet was excellent but required payment. Check current policy before relying on free Wi-Fi.
  • Mixed dining experience — Although the breakfast buffet is praised, one guest rated the restaurant food only 6.2/10, suggesting inconsistency in the evening dining options.
  • No pets allowed — The hotel does not permit pets, which may be a drawback for travelers wishing to bring their animals.
  • Check-in window may be restrictive — Check-in is strictly between 14:00 and 23:59, so late-night arrivals after midnight might face issues.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

1100 1700 Superior King Room City View

  • 1 King-size bed
  • Shower
  • Bathtub
  • Air conditioning

Superior King Room City View

  • 1 King-size bed
  • Shower
  • Bathtub
  • Air conditioning

Superior Twin Room City View

  • 1 Single bed
  • Shower
  • Bathtub
  • Air conditioning

Deluxe King Room City View

  • 1 King-size bed
  • Shower
  • Bathtub
  • Air conditioning

Deluxe Executive King Room City View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Deluxe Executive Twin Room Lounge Access

  • 1 Single bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Executive King Suite Living Room Lounge Access

  • 1 King-size bed and 1 Sofa bed
  • Shower
  • Coffee machine
  • Bathtub
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • 24-hour reception
  • VIP check-in/out
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace (in some rooms)
  • Tea and coffee facilities
  • Electric kettle
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Food & Drink

  • Restaurant
  • Snack bar
  • Bar/Lounge area
  • Special diet menus
  • In-room breakfast
  • Coffee shop
  • Happy hour

Wellness & Leisure

  • Plunge pool
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Beauty treatments
  • Massage
  • Fitness centre
  • Beach umbrellas

Business & Services

  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Room service
  • Housekeeping

Family & Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Children's menu
  • Children's play area
  • Kids club

Safety & Security

  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access
  • Safe deposit box

Accessibility & Convenience

  • Locker room
  • Hairdresser
  • Carpeted floor
  • Soundproofed rooms

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.7
Very good 509 reviews

Guest-rated 7.7/10 from 509 reviews

Booking.com · 7.7 · 509 reviews
7.7Verified guest

“The location is perfect for exploring Hanoi, with the Ho Chi Minh Mausoleum, Temple of Literature, and Women's Museum close by. The staff were efficient, and I loved the deluxe king room with its terrace.”

7.7Verified guest

“The rooms were beautifully maintained and outstanding, with a safe, air conditioning, and minibar.”

7.7Verified guest

“The staff were efficient and kind. The breakfast offered a wide choice of international, Japanese, Chinese, and Vietnamese foods. Taxi service was available for longer trips at reasonable prices.”

7.7Verified guest

“A luxury hotel with good service in a marvellous location, near shopping centers and historical sites. The rooms were large and beautiful with open balconies, and the pool was nice.”

7.7Verified guest

“We had a great stay! The kids loved the pool, which was a refreshing break after exploring Hanoi's busy streets. The staff were great, offering excellent local recommendations.”

7.7Verified guest

“Quiet, with a good buffet and service from the staff.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Around the Hotel: The hotel sits in the old Dong Da district, a shopping area with easy access to local restaurants, coffee shops, and the metro station. The Temple of Literature, Ho Chi Minh Mausoleum, and Women's Museum are all within a short distance, making it a convenient base for exploring Hanoi's history.

40 Cat Linh Street (Entrance 61 Giang Vo Street), Hanoi, Ha Noi Municipality, 10000, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
257 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is until 12:00.

Is parking available at the hotel?

Yes, the hotel offers parking facilities.

Are pets allowed at Pullman Hanoi?

No, pets are not allowed at this property.

Does the hotel offer airport transfer?

The hotel offers car hire and tours/ticket assistance, but specific airport transfer details are not listed in the provided information.

Is Wi-Fi available in the rooms?

The hotel has Wi-Fi, but one guest noted that in-room internet was available for a fee. Please confirm the current policy with the hotel.

The bottom line

Pullman Hanoi is a solid, dependable choice for travelers who want a comfortable base in Hanoi's historic district, with friendly staff, a good breakfast, and a pool to cool off. Some amenities like Wi-Fi may have fees, and dining consistency varies, but overall it delivers on its 5-star promise.

7.7A reliable 5-star option in the heart of old Hanoi.

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